Shipping Policy
Order Processing: Please allow 3 days for your order to be shipped from the day you place your order. Orders are shipped from Monday to Thursday each week. Once your order has been shipped, you will receive an email notification and tracking information (if you have chosen a tracked shipping option).
Shipping: Orders are shipped using A Post delivery service. Please see the below timeframes, depending on your location.
- Republic of Ireland: 2-3 working days
- Northern Ireland and UK: 3-5 working days Europe: 7-9 working days
- USA, Canada, New Zealand, Australia: 10 - 12 working days
We offer standard shipping and tracked shipping options for each of the above locations.
Please be aware that if you choose standard shipping, we will not be able to provide any information on the status of your order once it has been shipped. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
The Matcha Bar is not responsible for these charges if they are applied and are your responsibility as the customer.
The Matcha Bar reserve the right to change this policy at any time.